Frequently Asked Questions
Everything you need to know about shopping with ISS Automotive Fashion.
How do I determine the correct size for my order?
We provide a comprehensive size guide on each product page. Since our automotive-inspired apparel ranges from slim-fit to oversized, we recommend measuring a similar garment you own and comparing it to our specifications.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that custom-printed 'limited edition' pieces are eligible for exchange or store credit only.
How long will it take for my order to ship?
Orders are typically processed within 1-3 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Are the fabrics used in ISS Automotive collections sustainable?
We are committed to quality and durability. Most of our premium hoodies and tees are made from 100% organic cotton or recycled polyester blends to ensure a lower environmental impact without sacrificing comfort.
Can I track my package once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.